TY  - GEN
AU  - Have , Wouter Ten
AU  - Have , Steven Ten 
AU  - Stevens , Frans
TI  - Key Management Models : : The Management Tools and Practices that will Improve Your Business
SN  - 0-273-66201-5
PY  - 2003///
PB  - Prentice Hall
KW  - Management models
ER  -